XM won't stay connected to account

[Reno Ram]

2014 1500 Express crew cab with stock Uconnect 5.0 with the puck antenna. XM won't stay programed to my account. After a refresh program comes up in radio and then it goes back to the apply for a account screen. Went around the barn with XM they say it's the Satellite antenna control module. Also can't connect blue tooth devices to the radio either. When i got the truck(used) I was getting water under the rear seat. Replacing the seal around the third brake light fixed the problem, but water was getting in.

1. Any one else had this problem?
2. Anybody know where the Antenna control module module is located? Can't find a diagram anywhere.

 

[SitKneelBend]

2014 1500 Express crew cab with stock Uconnect 5.0 with the puck antenna. XM won't stay programed to my account. After a refresh program comes up in radio and then it goes back to the apply for a account screen. Went around the barn with XM they say it's the Satellite antenna control module. Also can't connect blue tooth devices to the radio either. When i got the truck(used) I was getting water under the rear seat. Replacing the seal around the third brake light fixed the problem, but water was getting in.

1. Any one else had this problem?
2. Anybody know where the Antenna control module module is located? Can't find a diagram anywhere.

I'd imagine they are referring to an internal radio part. If you open the radio and look at where the mustard colored plug is attached to the circuit board, you can follow it to the SXM internals.

 

[Reno Ram]

Is the Uconnect 5.0 in the 2014 the same as the one in the 2017?

 

[SitKneelBend]

Is the Uconnect 5.0 in the 2014 the same as the one in the 2017?

If you mean the 5" RA2 radio, the answer is yes, they are compatible...