NHTSA Opening Probe for Steering Issues

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theskier74

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Nov 12, 2020
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43
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47
Location
New Hampshire
Ram Year
2016
Engine
Hemi 5.7
Hey everyone! Thought I would post this here as personally, my electronic steering has been causing me issues for months with loss of assist. The problems I have had are described perfectly by the recall that has been released before for 2016 Ram 1500's with power steering issues but of course, my truck did not match a recall VIN. Anyways, it looks like there might be something else in the works here. I for sure will be filing a complaint. I have reached out to the dealership multiple times regarding my steering issue and Ram Care but both being told that since my truck isn't in the original recall, that's pretty much it. So fingers crossed for the rest of us who have clearly been suffering from the same issues. My truck has 60,000 miles on it and facing power steering issues. That isn't right...

 

VSJ2

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Oct 1, 2023
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NC
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2016
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Hemi 5.7
Thanks for posting that. I bought my 2016 used just before that article came out. Just the other day I lost my power steering in traffic but was able to get it into a Lowes parking lot. After waiting for 2 hours for a tow truck, the Ram "fixed" itself and has been fine for 2 days. Still leery it'll cut out again at the worst moment.
 

hunterdan

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SE PA
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2019 classic
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I
Thanks for posting that. I bought my 2016 used just before that article came out. Just the other day I lost my power steering in traffic but was able to get it into a Lowes parking lot. After waiting for 2 hours for a tow truck, the Ram "fixed" itself and has been fine for 2 days. Still leery it'll cut out again at the worst moment.
It likely had water inside or one of the solder joints is failing. Expect it to go out again. In the mean time, report the issue to nhtsa. The more people who report the issue, the better the chance of getting either an extended warranty on these, reimbursed for out of pocket expenses, or even a recall.
 

AR RAM

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Dec 23, 2022
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Arkansas
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2013
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5.7 Big Horn 4x4
Just closing loop on my experience with replaceing my EPS. I tried replacing the eps drive belt first. This did not fix my issue. That was faily easy to do but wound just being a waste of about $50 and 5 hours of my time. Next step was to find a replacement EPS Rack and Pinon. If you searched for one you know there are no cheap ones to be had. Found one at Buy Auto Parts, very expensive, but a lifetime warranty. Took about 3 hours to switch out. Return the core for a refund. No need to get the computer flashed unless you get a code MIL light. No way to know...just depends on the year and make of the replacement eps. Mine worked great. You do need to get a new front end alignment because you remove the tierod ends. Mine worked great just sucks due to the cost. Water in the eps due to a bad bot clamp caused my failure . tks.
 
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