DASHBOARD BUBBLE

WildcatJoe · Jan 17, 2023

Bought a 2019 Ram Limited, it has 46000 miles on it and the leather on the dash is bubbled up, is there anything i can do for this, bought extended warranty through alpha but they said it did not cover it, any help would be appreciated

jejb · Jan 17, 2023

Apparently there is some kind of recall on this. I'd suggest doing some searching for the info. Check your VIN on this site also:

Recalls | NHTSA

Use our VIN lookup tool to check for recalls on your car, or search by make and model. Also, get recall information on car seats, tires and equipment.

www.nhtsa.gov

mikeru · Jan 17, 2023

There is no recall on this. There may be a TSB or something similar, but no recall or warranty extension to date. The factory warranty will cover it, but extended warranties generally do not cover these types of issues. Ram has reportedly been agreeing to cover this for some people, while not for others. If you have a good relation ship with a Ram dealership you can see if they're willing to do anything for you, such as a good will repair. And you can try working with @RamCares to see if they can do anything for you.

jejb · Jan 18, 2023

Apparently one of those "quiet" recalls. See this post and PM Ramcares from there:

Leather dashboard 2021 Ram 1500 limited

First of all I have enjoyed owning my 2021 Ram 1500 limited. Purchased new and have had limited to no complaints. I’m a medical professional and have used this truck for commute only, no heavy duty construction use, just road driving. I have taken this truck for regular oiil changes at dealer...

www.ramforum.com

mikeru · Jan 18, 2023

jejb said:
Apparently one of those "quiet" recalls. See this post and PM Ramcares from there:

Leather dashboard 2021 Ram 1500 limited

First of all I have enjoyed owning my 2021 Ram 1500 limited. Purchased new and have had limited to no complaints. I’m a medical professional and have used this truck for commute only, no heavy duty construction use, just road driving. I have taken this truck for regular oiil changes at dealer...

www.ramforum.com

Again, it's not a recall. @RamCares is asking for members with this problem to contact them in an attempt to track of the extent of the problem.

jejb · Jan 18, 2023

mikeru said:
Again, it's not a recall. @RamCares is asking for members with this problem to contact them in an attempt to track of the extent of the problem.

I understand.

RamCares · Jan 20, 2023

mikeru said:
Again, it's not a recall. @RamCares is asking for members with this problem to contact them in an attempt to track of the extent of the problem.

You're right! Thanks for the tag!

If anyone is experiencing an issue with the dashboard, we ask that you send us a DM. We'd love to document the customers that are experiencing this, and get you guys some help!

Callie
Ram Cares

Timsdually · Jan 22, 2023

My wife's Jeep Grand Cherokee Overland has been doing this. Any contact info for jeep owners?

oluebo · Nov 30, 2023

I guess RAM does not really care about the thought of putting defective trucks out there with this issue. This is my first RAM and I have serious buyers remorse on my 2021. Only 38k miles and the dash is trash with bubble pockets. Dealership charges 3k to fix this issue. I know I won't be buying another one since I cannot get response since I raised the issue with @RamCares. Folks need to stay away from these money pits...lol!

Atcer2018 · Nov 30, 2023

A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. Most decisions to conduct a recall and remedy a safety defect are made voluntarily by manufacturers prior to any involvement by NHTSA.

Per the NHTSA website. Cosmetic defects aren’t safety related. That said I do understand the frustration with cra$$y workmanship on an expensive item like a truck. To broadly say they are money pits is frustration talking. Every manufacturer including the vaunted Toyota has had its share of problems. Some more than others but it happens. I don’t own a fancier model with a leather dash so I ask, can it be repaired by an upholstery shop or a leather worker? Some may even venture to repair it themselves as it is leather glued to a subsurface. Again I understand the frustration and the anger with plunking down your hard earned cash for junk but it can be repaired. I’m sure the $3k dealer price is for a whole new dash.

Wild one · Nov 30, 2023

oluebo said:
I guess RAM does not really care about the thought of putting defective trucks out there with this issue. This is my first RAM and I have serious buyers remorse on my 2021. Only 38k miles and the dash is trash with bubble pockets. Dealership charges 3k to fix this issue. I know I won't be buying another one since I cannot get response since I raised the issue with @RamCares. Folks need to stay away from these money pits...lol!

What about using a dash mat to hide it,and probably help prolong the life of the dash. My 300C has a lifted dash,and i wasn't willing to spend the money or time to repair it,so i bought a dash mat,and now it doesn't bother me,lol

RamCares · Dec 11, 2023

Hello, @oluebo!

We're sorry to hear you have yet to receive a response from us. Can you please send us a new PM? We would like to prioritize your concerns.

Hannah
Ram Cares

oluebo · Dec 12, 2023

RamCares said:
Hello, @oluebo!

We're sorry to hear you have yet to receive a response from us. Can you please send us a new PM? We would like to prioritize your concerns.

Hannah
Ram Cares

This was done...still waiting on a call from the case manager on this issue.

oluebo · Dec 13, 2023

Wild one said:
What about using a dash mat to hide it,and probably help prolong the life of the dash. My 300C has a lifted dash,and i wasn't willing to spend the money or time to repair it,so i bought a dash mat,and now it doesn't bother me,lol

I looked into those...does not make sense to hide the look if that is the intent of having the upgraded dash.

Jdubs843 · Jun 13, 2024

I have a 2019 Ram 1500 Limited. Same issue, Entire dash coming unglued and bubbling. Out of warranty obviously but its the only thing making this beautiful truck look bad. Checked some of those dash covers but they don't look too nice and stand out too which would be the point.

mikeru · Jun 13, 2024

Some guys have had the dash recovered by an upholstery shop, for a lot less than having a dealership replace the dash. You might check into that if you have an upholstery shop nearby.

DASHBOARD BUBBLE

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