Air Suspension Sometimes Bouncy

[BrassAndBucks]

I purchased a 2013 Longhorn 1500 with 42k miles a month ago. Twice in the past month, I've gotten a brief "Service Immediately" type notification regarding my air suspension, after which the ride became very stiff and bouncy. Both times, my truck rode normal the next time I drove it, smooth like butter. One time it happened driving 35 MPH in a neighborhood, the other time was driving 65 MPH on a highway, so it's not related to the AERO feature.

Any thoughts on what's going on here? Simple fix or major dealer repair? Any experience welcomed, thanks!

 

[BrassAndBucks]

Bueller? Bueller?

 

[Razzman]

Could be anything, have you taken it to the dealer to investigate "Service Immediately" message? That would have been my first step.

 

[BrassAndBucks]

Not yet, I have a hard time trusting dealers, I was hoping to gather some personal experiences first. I'll reply to the thread when/if resolved in case someone else has the issue. I have not had any problems with it since posting this thread, thankfully.

 

[BrassAndBucks]

As an update, I left my truck at a local RAM dealership for ten days and they claimed they could not reproduce the problem and the diagnostics test showed no issues. Of course, they did charge me $150 for their time.

The issue now happens every time I hit the highway for longer than an hour. Hopefully someone with a similar problem reads this and has something to offer!

My suspicion is there is some sort of overheating or overuse problem. When I turn the truck off for 10 or 15 mins, the system seems to reset without issue and does not go into service mode again unless I'm driving for a while. Everyday driving around town causes no problems.

 

[RamCares]

Hi BrassAndBucks,

I am terribly sorry to hear that you have had a difficult time with your Ram. If you decide to take your truck to another dealer for a second diagnosis, please send us a private message so that we can provide an additional layer of assistance.

Darlene
Ram Social Care Specialist