Daniel Zukowski
Member
- Joined
- Mar 16, 2020
- Posts
- 66
- Reaction score
- 10
- Location
- Albany, NY
- Ram Year
- 2014 1500 Laramie Limited
- Engine
- 5.7 Hemi
I am seeing a blank screen on Sys Info location so I have no way to see what my current version of firmware is on my radio, everything seems to work as it should but I am concerned I wont be able to update NAV maps, also tried updating to 18.45.01 because that's what the Uconnect Website says I need after I put in my VIN. Downloaded and saved all 5 files to root of the USB and followed directions, doesn't work. Can't seem to soft reboot either, tried upper right corner of screen and nothing (held 2 minutes), also tried volume and browse button, still nothing, same amount of time. Also left hot + cold simultaneously doesn't get me into another hidden menu to do a soft reset. Last night I removed positive and negative battery cable and crossed for 20 minutes per dealer to drain capacitors in radio and do a hard reset, everything came back exactly the same way, all working but nothing in System Information.
Dealer wants $150 to "look" at it, from reading the forums I don't see that as a viable solution. I just purchased the truck used 8 days ago.
![DSCN0812.JPG DSCN0812.JPG](https://www.ramforum.com/data/attachments/188/188097-b7be2c7e79510f1d8dedd4655da31dd7.jpg)
Dealer wants $150 to "look" at it, from reading the forums I don't see that as a viable solution. I just purchased the truck used 8 days ago.
![DSCN0812.JPG DSCN0812.JPG](https://www.ramforum.com/data/attachments/188/188097-b7be2c7e79510f1d8dedd4655da31dd7.jpg)