MD Sledhead
Member
So back at the dealer again today - they're were replacing the drivers window that was distorted.
Service manager loaded some kind of USB test on the speakers - it runs through tones at different frequencies (15) and then tests the amplifier. The radio displayed "Harmon" on the screen and each of the frequencies. After running through this they can check the radio for codes to indicate failing speakers or amp.
Interesting concept, but they didn't find anything.
We did compare my 2024 to a 2023 big horn (as before)... but in this case, the 2023 sounded crappy like mine - build date was May 2023 (the last month they built 23's). So my guess is FCA decided to source cheaper speakers and/or amps in mid/late 2023 (much like the power side steps disappearing from std features mid-2023).
Funny thing... my old 2014 was there. Sat in it with the service manager and listened... wow, what a difference 10 years make.
Ram Cares is useless... so much time on the phone with foreigners who just don't get it.
Will probably end up taking it to a professional car audio place to get replaced.
Service manager loaded some kind of USB test on the speakers - it runs through tones at different frequencies (15) and then tests the amplifier. The radio displayed "Harmon" on the screen and each of the frequencies. After running through this they can check the radio for codes to indicate failing speakers or amp.
Interesting concept, but they didn't find anything.
We did compare my 2024 to a 2023 big horn (as before)... but in this case, the 2023 sounded crappy like mine - build date was May 2023 (the last month they built 23's). So my guess is FCA decided to source cheaper speakers and/or amps in mid/late 2023 (much like the power side steps disappearing from std features mid-2023).
Funny thing... my old 2014 was there. Sat in it with the service manager and listened... wow, what a difference 10 years make.
Ram Cares is useless... so much time on the phone with foreigners who just don't get it.
Will probably end up taking it to a professional car audio place to get replaced.