2022 was the only year there were connected services deletes because of parts shortages, and that was only for some 8.4” non-navigation radio equipped vehicles.
@Tulecreeper has a 5” radio, which have never been capable of connected services or WiFi because they don’t have cell cards.
Pre-2022 8.4” non-navigation and 5” radios are not capable of connectivity.
2022+ 5” radios are not capable of connectivity.
2022+ 8.4” non-navigation, 8.4” navigation, and 12” radios are capable of connectivity via a separate telematics box (unless it’s a 2022 8.4 non-nav that had the telematics box deleted).
NONE of these are the OP’s issue.
The OP has a 2024, and was signing to acknowledge that connected services won’t be set up AT THIS TIME. The dealership should have explained in more detail why that is, and it’s because of the battery drain issue (across most 2024 vehicle lines) that I outlined in post #14.
Once they release the software fix for that, then the OP will be able to set up connected services.