Uconnect RA4 8.4 USB and AUX disappear from Media App

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Gstrat

Junior Member
Joined
Jun 17, 2022
Posts
1
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0
Location
New Hampshire
Ram Year
2014
Engine
Hemi 5.7
Hello everyone.

I wonder if anyone has had this issue.

USB and Aux icons disappeared from uconnect screen.

I have a 2014 RAM 1500 and I recently installed Uconnect RA4 8.4. Bought off eBay.

Install went fine. Everything worked. When I would select media I could choose Bluetooth, USB, Aux.

About a month went by and all good.

I then disconnected the battery for a couple hours, to work on another issue.

Now, Bluetooth still works fine but no sign of USB icon.

If I am using Bluetooth and then plug the usb cord in, to charge my iPhone, the Bluetooth stops and I get a message.

“Bluetooth connection not available while USB device is connected”.

So Uconnect recognizes that a device is plugged into USB, but at same time, it does not connect. There is no USB icon to choose from the media app.

Of course I can just charge the iPhone via the cigarette lighter port, but I’d prefer to get all working correctly.

Dealer suggested I check the fuse for USB. I did. It’s fine.

I could RESTORE SETTINGS, but I’ve read a few posts warning that I could lose Navigation or other apps features.

Any ideas on this would be greatly appreciated.
 
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