Nope, I'm on my 7th call to them. I keep asking why my truck isn't covered and they keep telling because your truck (2019/power sliding rear window) is not in the system. I keep telling them that is not answer why, when I meet all the requirements. I ask them to escalate it, they answer with an email saying that my VIN is not in the system and if my needed to be cover under the extended warranty it would be. So I opened another case (because they keep closing them) and I used their own wording, if it needed to be covered under the extended warranty it would, so using their own wording I said, this the 3rd rear window that needs to be replaced in 5 years, I need the extended warranty. I really think they covered the bare minimum in VINs to say they extended the warranty. It seems like very few trucks were covered and the ones that need the warranty are not covered.