Mine cut out really bad, to the point it was unusable. I had a Sirius unit, that I used in my 04, and used that antenna on the 2011. No more cutting out, except in a few spots around town. Might want to look at the antenna. I personally think the antenna that comes with the truck is crap. My niece had a 2015 Ram and it did the same thing.Mine has started cutting out and refreshing the signal doesn’t help. I think it might be the tuner but I have not tried looking at the connections other than behind the radio itself? Does the tuner go bad?